manixa 3: ISO 9001:2000

Chapitre	Description	Processus
4	Quality Management System
4.1	General requirements	Management System Strategy & Performance
4.2	Documentation requirements	Management System Planning
5	Management Responsability
5.1	Management Commitment	Management System Strategy & Performance
5.2	Customer Focus	Interested Party (IP) Requirement Analysis
5.3	Quality Policy	Management System Strategy & Performance
5.4	Planning	Management System Strategy & Performance
5.5	Responsibility, Authority and Communication	Management System Strategy & Performance
5.6	Management Review	Management Review
6	Resource management
6.1	Provision of resources	Resource Management
6.2	Human Resources	Human and Financial Resources
6.3	Infrastructure	Resource Management
6.4	Work Environment	Resource Management
7	Product realization
7.1	Planning of Product Realization	Management System Strategy & Performance Production Planning
7.2	Customer related Process	Interested Party (IP) Requirement Analysis Product Requirements
7.3	Design and development	Product Design and Development
7.4	Purchasing	Purchasing Resource Management
7.5	Production & Service Provision	Production Planning Raw Plastic Blend Preparation Lighting Component Moulding Product Logistics
7.6	Control of Monitoring and Measuring devices	Resource Management
8	Measurement, Analysis & Improvement
8.1	General	Monitoring & Measurements
8.2	Monitoring and Measurement	Monitoring & Measurements Customer Services
8.3	Control of Non-conforming Product	Nonconformance management
8.4	Analysis of data	Performance Data Analysis
8.5	Improvement	Performance Improvement